We find that a lot of service and repair customers are a little tentative when they talk with their ...

No matter how well they’re made, cars are bound to have problems with their design or manufacturin...

Every item has a recommended interval and it’s hard to keep it all straight.

It’s estimated that some 40,000 dealership service bays could be taken out of service in the next ...

Technicians are trained step by step. And they perform the procedures step by step, the same way ea...