Service Centeres
SERVICE CENTERS
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AutoNetTV On-Hold Message Program

Did You Know?
• The average person spends 60 hours per year on hold.  - CNN Survey
• 55 seconds is the national average hold time for companies with more than two telephone lines.  - CNN Survey
• Over 85% of callers prefer on hold messages over silence.  - Cellular Marketing Magazine
• 1 in 5 respondents made a purchase or a decision based on information they heard while on hold.  – Telemarketing Magazine Survey

Many business owners do a great job getting customers and prospects to call.  But they fall short on FULLY handling that call once it comes in by ignoring the customer experiencewhile on hold.  Busy service centers put callers on hold, only to find the caller has hung up before they could get to them.  Thousands of dollars in potential sales are lost annually.  The AutoNetTV On-Hold Messaging Program solves this problem with automotive specific messages for mere pennies a day.  Your callers will be informed and entertained while they wait for you to return.  Shouldn’t your on-hold messaging reflect your professionalism?

  • Remind your customer who they called and express your appreciation
  • Assure them that you will get to their call quickly
  • Use this captive time to let callers know what products and services you provide

Listen to a sample On-Hold Message.

“I love it!  In our store we use it as a 2-way deal.  First we got the automated answer thing which answers the phone and places the call.  At the same time it jumps into the on hold part which first thing it says our new location address which prevents our customers from going to the old one and that way we don’t lose customers.  I know they listen to it while they are waiting because we get comments from people about the little things in the program.  It serves us well and it does its job.  Like I said, I love it!”
Mark – Baldwin Automotive

“It’s great, I’m satisfied with it”
Jim – Berkshire Motors

You’ll Receive:

 

 

  • A new message program each month
  • Automotive service topics
  • Entertainment
  • Pleasantries
  • Customization and Players available

Sign Up Now