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Frequently Asked Questions

Car Care Web

What can visitors do with the video player?

A: Customers can:

  • Browse by vehicle system (like Brakes or Tires and Wheels), navigate the 3D vehicle, click by service topic, or search by keyword to learn more about your service offerings.
  • Watch videos or read articles that reinforce your professionalism, and the benefits for following your maintenance and repair recommendations.
  • Switch between light/dark display modes, videos with or without sound, and more.
  • Share or send links to any specific video or article via social media, email or text.


Can the player be customized for my service center?

A: Yes. You can upload your logo, choose your business colors, and adjust the size and layout to fit seamlessly into your website design.


Does it work on mobile devices?

A: Absolutely. The player is fully responsive and works smoothly on phones, tablets, and desktops.


Can articles from the player be used in my blog?

A: Yes. Articles included with Discover Mode can feed into your website’s blog and even be customized with your business information. Some articles also contain embedded videos.


Is it hard to add to my website?

A: Not at all. The player is easy to embed with just a quick code snippet. No complicated development needed.


What if our service center doesn’t have a website?

A: No problem. Each subscription to the Discover Mode Video Player includes a customizable landing page for use on its own. You can send and share links to this landing page on social media, email, text, and more.


What if most of our customers access the Internet on their mobile phone?

A: That’s great, since the Discover Mode Video Player is built using responsive design that automatically adapts to work great on any screen size, and with different Internet connection speeds.


What if our website has a Blog?

A: Great – your subscription to the Car Care Web Combo allows you to have the Articles, and any videos that may be included in an article, into your site’s blog. There are several ways to simply add Articles to your website, attach them to your existing blog, or use them separately.


Is there a limit on the number of videos shown or watched?

A: Nope – unlimited visitor views, or streams of videos, are included in each subscription.


How does it improve customer engagement?

A: By turning your website into an interactive hub, Discover Mode Video Player increases time on site, encourages exploration, and gives customers the confidence to say yes to recommended services.



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