Service Counter Engagement
Visual Aids for Your Service Advisor
Upgrade your service counter to a dynamic, customer education tool that visually explains the importance and benefits of the services you provide. AutoNetTV’s Car Care TV is an automated (yet completely customizable) display that reinforces your professionalism and puts your messaging in front of every customer who enters your business. Car Care TV utilizes a small media player, provided by AutoNetTV, that connects to your Internet and TV to display content.
Educated Customers
Enhanced Professionalism
Improved Customer Experience
Increased Customer Dialogue
Autopilot—Set It and Forget It
Seriously—there’s just a few steps to select your brand color and the services you offer. The program then automatically updates videos, animations, images and template content each month. You can set it once, and then forget it. New messages with rotating designs and layouts keep the content fresh and appealing to all your customers. The program will display your chosen colors, logo and branding while regularly alternating and updating content and messaging for your services.
Autopilot—Set It and Forget It
Seriously—there’s just a few steps to select your brand color and the services you offer. The program then automatically updates videos, animations, images and template content each month. You can set it once, and then forget it. New messages with rotating designs and layouts keep the content fresh and appealing to all your customers. The program will display your chosen colors, logo and branding while regularly alternating and updating content and messaging for your services.
Completely Customizable
The AutoNetTV Car Care TV program can run on autopilot or be completely customized. If you like to customize your messaging and promotions regularly, then you’ll love our editing, creation and flexible design features! Easily add your logo, update promotions, adjust service offerings and even upload your own videos or messages with just a few clicks online. You can choose whether or not to show prices and edit or create designs quickly. Promote employee certifications, charitable sponsorships or your social media activities. Our platform includes a built-in Adobe Image editing program, as well as an HTML5 content creator/editor for you to edit our pre-built templates—or build your own from scratch—all from your web browser.
Completely Customizable
The AutoNetTV Car Care TV program can run on autopilot or be completely customized. If you like to customize your messaging and promotions regularly, then you’ll love our editing, creation and flexible design features! Easily add your logo, update promotions, adjust service offerings and even upload your own videos or messages with just a few clicks online. You can choose whether or not to show prices and edit or create designs quickly. Promote employee certifications, charitable sponsorships or your social media activities. Our platform includes a built-in Adobe Image editing program, as well as an HTML5 content creator/editor for you to edit our pre-built templates—or build your own from scratch—all from your web browser.
Massive Video Library
AutoNetTV has the highest quality and largest quantity of automotive service content anywhere. Our library has thousands of videos, animations, images and templates covering virtually every vehicle part or service for a vehicle—from basic services, like transmission, tire replacement and onboard diagnostics to more detailed items like EGR, GDI, CV Boot and U-joint. Every file in the library is available for you to use with your subscription. Oh, and we’ve won dozens of awards for our content—so not only is our library big, it’s spectacular.
Massive Video Library
AutoNetTV has the highest quality and largest quantity of automotive service content anywhere. Our library has thousands of videos, animations, images and templates covering virtually every vehicle part or service for a vehicle—from basic services, like transmission, tire replacement and onboard diagnostics to more detailed items like EGR, GDI, CV Boot and U-joint. Every file in the library is available for you to use with your subscription. Oh, and we’ve won dozens of awards for our content—so not only is our library big, it’s spectacular.
Video on Demand (VOD)
A picture is worth a thousand words—so use our professional automotive videos to show your customers exactly what a warped rotor looks like or how dirty fluid is preventing gears from properly shifting. With a few clicks of the included remote control, you can have a visual aid to help customers understand your explanations and have greater confidence in your service recommendations. VOD will enhance your customers’ experience with your business and is included with your subscription to the AutoNetTV Car Care TV product.
Video on Demand (VOD)
A picture is worth a thousand words—so use our professional automotive videos to show your customers exactly what a warped rotor looks like or how dirty fluid is preventing gears from properly shifting. With a few clicks of the included remote control, you can have a visual aid to help customers understand your explanations and have greater confidence in your service recommendations. VOD will enhance your customers’ experience with your business and is included with your subscription to the AutoNetTV Car Care TV product.
One-On-One Customer Service
Your subscription to the AutoNetTV Car Care TV product includes unlimited, one-on-one help from our dedicated Customer Success phone team. Although we’ve designed our products to be easy to use, we understand that some businesses may want a little extra help. Our team members are happy to help you connect to the internet, teach you how to use the system, answer any of your questions and even help make changes to your program for you. Basically, we offer you a white-glove service at no extra cost.
One-On-One Customer Service
Your subscription to the AutoNetTV Car Care TV product includes unlimited, one-on-one help from our dedicated Customer Success phone team. Although we’ve designed our products to be easy to use, we understand that some businesses may want a little extra help. Our team members are happy to help you connect to the internet, teach you how to use the system, answer any of your questions and even help make changes to your program for you. Basically, we offer you a white-glove service at no extra cost.
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"We have increased our mechanical sales by 33 percent because of AutoNetTV. I bought the body shop recently. They did mechanical work, but it was never advertised and it seemed that no one in the community knew we had a full-service mechanical shop. People now take notice while they are waiting for estimates and ask us if we can take care of mechanical services and repairs while their car is here for bodywork. Those same customers have also started bringing their other vehicles here for service work too. Thank you for such a wonderful product!"
Car Care TV—Product Uses and Features
Where Used
The Car Care TV product is primarily displayed at a service counter on a TV.
What Displays
Videos, animations, images and templates that list service names, pricing and descriptions.
Sound
Sound is not used by default, but content with sound can be used.
Entertainment Clips
Non-automotive TV-entertainment video clips are not included by default but can be added.
Automatic Updates
The entire program automatically updates monthly based on the services and settings you choose, but you may manually update the content at any time.
Content Delivery
Content is delivered to a media player where it is saved for ongoing display. The files are downloaded once; they do not constantly stream over your internet.
Upload
You can upload your own videos and images to the program using your web browser.
Create
An online HTML 5 content creator is built into our user interface for you to create your own content.
Share
The Car Care TV product is not designed to send content to customers, but you can show content in person using Video on Demand (VOD).
Show
You can show videos to your customers on demand using the included remote control to aid your conversations.
Equipment
The Car Care TV product requires a media player to download, store and save the program content. The player is purchased for a one-time fee and includes a one-year warranty.
Business Broadband
Since video files are downloaded for play on a media player, the Car Care TV product requires broadband internet at your business.
Are you ready to boost customer education?
