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Role of a Service Advisor

Bryan Stasch, Director of Client Fulfillment and Instructor for the Automotive Training Institute,discussed the 3 Major components of the Service Advisor’s role.  ATI
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Auto Market Weekly 10-11-10

This week, it’s not too late to participate in Fall Car Care Month, CarMD is using videos to help educate consumers, ATI secures a new communications vendor and Carstar changes...
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Phone Skills

Bryan Stasch, Director of Client Fulfillment and Instructor for the Automotive Training Institute, discusses phone skills.  We spend a lot of money getting the phone to ring only to fail...
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