By Brandon Storrs, VP Visual Communications and Production, AutoNetTV Media, Inc. We’ve all heard stories about service advisors offering to sell a customer “bumper fluid” for just $30. At...
AutoNetTV Celebrates Its 100th Episode: Uncounted Lives Saved
August 2014 marks AutoNetTV’s 100th episode. For eight and a third years, customers in various auto care facilities have been entertained while they learn how to save money with timely...
By Robert Cannon, President and CEO of AutoNetTV Fall is such a great time of year. Football. Leaves change colors – and the temperature is so pleasant. People walk around...
How Much Do You Value Me? Let Me Count the Minutes!
By Sean Whiffen, V.P. Strategy, Technology & Content Waiting in line … This common experience conjures thoughts and feelings in every one of us – from the DMV to the grocery store. It’s...
There are 6 elements to success in the service department, all centering around the interface between you and your customer: Experience, Service, Interaction, Sales, Content, and Marketing. While each of...
Think you know best? If your customers don't agree they'll leave. Convenience, Amenities & Information keep them close. Find out more in our article in the May-June Fixed Ops Magazine...
by Sean Whiffen Few things are better than the rush of the wind against your bare skin as you cruise in nothing but underwear and socks. Or so we imagined...
When I was young my father bought a Ford Galaxie Sunliner. Bright red and a convertible to boot. I loved how it looked and I also loved how fast it was. My...