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Auto Market Weekly: 9-05-2011

This week Mitchell 1 will host the year’s final shop management training, Automechanika Shanghai will feature pavilions from India and Japan, I-CAR offers Corvette training and the Automotive Lift Institute...
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Auto Market Weekly Video: 8-29-2011

This week the CIC debates collision industry repair standards, Mitchell 1’s online community hits new records, the Women’s Board receives a scholarship donation and Wells Vehicle Electronics’ website is available...
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Auto Market Weekly Video: 8-22-2011

This week the Top Shops deadline is here, GAAS Chairman Dave Caracci retires, the new SCRS chairman looks to expand education opportunities and ALLDATA adds 2010 model year vehicles.
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Off to See the Wizard Part 2

This article is the 2nd in a three part series on building trust with customers, addressing how a professional environment enhances trust.  Part 1 deals with how you can build...
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Auto Market Weekly Video: 8-15-2011

This week the Chris Brogan is ASRW’s keynote speaker, Federated launches a new business course, Snap-on offers techs a new catalog and the Tire Industry Association is updating members on...
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Auto Market Weekly Video: 8-8-2011

This week John Washbish will speak at the University of the Aftermarket’s Leadership 2.0 class, ABRN is now a platinum sponsor of a Database Enhancement Gateway initiative, a Virginia student...
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Off To See The Wizard Part 1

This article is one of a three part series on building trust with customers.  Part 1 deals with how you can build trust before your customer even arrives at your...
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Auto Market Weekly Video: 7-25-2011

This week iATN allows students to join, ALLDATA adds to its database, a California court rules in a collision claims case and Timken teams up with ExtremeWrench.
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Auto Market Weekly Video: 7-11-2011

This week consumers share their thoughts on fuel economy, Federated sponsors our ASE question of the month, collision repairers consider cloud computing and EngineQuest wants to send you to Las...
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Auto Market Weekly Video: 7-5-2011

This week, we take a look back at SkillsUSA, consumers tell us about their service franchise experiences, the Automotive Education & Policy Institute collects legal materials and Monro Muffler purchases...
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