AutoNetTV has conducted this research in two parts to show you exactly how vehicle owners rate and compare service facility attributes.
Part 1 contains 16 pages of this Vehicle Owner Research
Automotive consumer report
We surveyed vehicle owners across the country about several issues, concerns, priorities, and preferences regarding car care and service center selection. In the first part of our report, we address topics like:
- What major factors will make a customer choose one facility over others?
- What services and offerings are most important to customers right now?
- How much do customers trust service advice about their vehicles?
- And so much more!