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AutoNetTV has conducted this research in two parts to show you exactly how vehicle owners rate and compare service facility attributes.
Part 2 contains 24 pages of this Vehicle Owner Research
Automotive consumer report
We surveyed vehicle owners across the country about several issues, concerns, priorities, and preferences regarding car care and service center selection. In the second part of our report, we address topics like:
- How providers can earn loyalty?
- What prevents car owners regular servicing?
- How service advisors can improve trust?
- Mistrusting recommendations
- Comfort in increased knowledge
- And so much more!