Questions? Call 801-492-9900
  • Filter Posts:

The Underwear Motorcycle Gang

by Sean Whiffen Few things are better than the rush of the wind against your bare skin as you cruise in nothing but underwear and socks.  Or so we imagined...
Read More

What You Wish They Knew

  Your business depends on your prospects and customers knowing what you wish they already knew.  What is the best way to convey that knowledge during your best opportunities?  Go...
Read More

Suns and Daughters

When I was young my father bought a Ford Galaxie Sunliner. Bright red and a convertible to boot. I loved how it looked and I also loved how fast it...
Read More

Raising Golden Eggs

I was just two months shy of my 16th birthday when I found myself hanging from a balcony 20 feet off the ground with a half dozen strangers below holding...
Read More

View From The Outside: What the Aftermarket Can Teach About Selling Parts, Tires & Accessories

Here are observations of the OE market from the perspective of a company with 9,000+ product installations in the Aftermarket.  Both the OE and the Aftermarket have strengths and weaknesses...
Read More

Screens, Screens, & Screening: Digital Signage is the New Flush Toilet

  Screens are everywhere.  And there is content everywhere:  The big questions you need to ask in your service operation are “How many of those screens do I own? and...
Read More

KO: Size Up the Competition

When I was in 1st grade my Dad took me on a Father and Son campout sponsored by our church.  It was late spring at Lake Tahoe – cold, gray...
Read More

Logic & Emotion: Decision Making in the Service Lane

In the service lane, which reigns supreme: Logic or Emotion.  Check out our article in the November-December 2012 issue of Fixed Ops.  Click here for a digital version.  See you...
Read More

What’s Really in an Automotive Digital Menu Board?

Most of us are familiar with digital menu boards at restaurants and such, but may not know what to expect of an automotive specific application.  Check out this short sample...
Read More

Tighten Your Belt: Selling in the Modern Age

With the median vehicle age exceeding 10 years, the automotive technology on which repair operations must be competent on a daily basis spans more than 20 years.  This is especially...
Read More
« Older Entries
Newer Entries »