AutoNetTV Careers
Customer Success Specialist- Work from Home
Do you like having your nights and weekends free?
Are you looking for a casual work environment that never takes itself too seriously?
Do you want to be part of a fun team with a great culture?
Do you enjoy talking to people?
We have Full and Part-time positions available!
Monday-Friday 7:00 AM – 5:00 PM, no weekends or holidays!
AutoNetTV is the
place for you!
We have a fun and relaxed work environment that empowers employees for professional development and personal life balance. Up-front and ongoing training, interaction with peers and managers, and career path opportunities are key features of the AutoNetTV culture. Company owners and managers are in the office daily and operate in a horizontal environment to support each other and grow the business. No jerks, obnoxious managers, or rude co-workers. We’re a good, chill place to work that’s right off I-15 in Draper, UT and every workspace is at least 8 feet x 8 feet. We’re a small business with good employees and good customers. Oh, and you can even work from home if you’d like. If you want a place where you can excel and create a career, this is it!
About the Company:
Automotive companies turn to AutoNetTV Media to better educate their customers on the value of service and repair. We produce digital content and technology to educate and entertain their customers. AutoNetTV is well known and respected in the automotive industry. We are currently in our 17th year of business and growing substantially. We are a profitable, privately held company with less than 50 employees and work with some of the most well-respected automotive companies in the world.
About the Role:
Our Account Specialists are the
backbone of our company! You will build relationships of trust with the
customers you work with daily by providing White Glove Account Management
Support. You will help new and existing customers utilize our tools and
services in their business allowing them to build trust with their customers
and increase customer loyalty.
Account Specialists answer questions and train our customers on how to use our products/services. You will also assist them with adapting our services and tools to fit their specific needs. You will also follow up on past conversations, gauge customer satisfaction, system utilization, and gather feedback for increased performance.
Full and Part-Time Work from Home positions available!
Monday-Friday 7:00 AM – 5:00 PM, no weekends or holidays!
Customer Success Specialist WFH Qualifications:
- You must live within the state of Utah and are available for in-office training
- A dedicated quiet workspace and high-speed, reliable internet
- The ability to effectively communicate through both written and verbal skills
- Comfortable building relationships with customers and explaining services over the phone
- Ability to communicate ideas and concepts well
- Willingness to learn and be part of a great team
- Amazing phone presence (people can literally hear you smiling)
- Accountable to show up to work on time and working your scheduled shift
- Full and Part-Time WFH positions available!
- Monday-Friday 7:00 AM – 5:00 PM, no weekends or holidays!
- PTO
- Health & Dental Insurance
- 401K
- Excellent work/life balance
- Awesome company parties.
How to apply