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6 Elements of Success in the Service Department

There are 6 elements to success in the service department, all centering around the interface between you and your customer:  Experience, Service, Interaction, Sales, Content, and Marketing.  While each of...
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Marketing to Women

  Let's talk about marketing to women.  Now don’t roll your eyes –  there’s nothing to fear.  We won’t be discussing the mystery that is woman.  It’s very simple: the...
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