Tag: preventive maintenance

19 years old, walking down Huron Street in Ann Arbor, Michigan, 2,100 miles from home, I watched the wad of chewing gum I had just spit out arc into the...

  About 35% of policy owners shop their car insurance in a given year.  Less than half will actually switch.  That puts customer retention in the mid 80% range.   When...

30 years ago 75% of automotive service dollars were spent on repairs – 25% on maintenance.  In the meanwhile, vehicle reliability improved dramatically with problems per 100 cars down 84%...

Auto repair shop business is good With people putting off buying anew car, they are doing more to keep their current vehicles on the road.  read more