Author: AutoNetTV

  80% of motor vehicle accidents are preceded by 3 seconds of distraction.  3 seconds: that’s less time than it takes to read the last sentence.  Last week Myra Blanco...

A few months ago I asked a shop owner and master technician to review an article for our website content product. The topic was “Deciphering the Menu Board”. The idea...

  Today, while you read this, a 14-year old boy is lying on his bed in the cancer ward of a children’s hospital, struggling to breathe after vomiting for the...

  Automotive service and repair is a $215 billion a year industry.  Change is either an obstacle or an accelerant to getting your fair share.  Or rather, your response to...

  In Part 1, we talked about how customer’s perceptions on Price, Completeness of the Repair, and Meeting Time Expectations leads to customer dissatisfaction, according to a recent Consumer Reports...

  OK, that’s not fair.  Most people like you.  At least according to a recent Consumer Reports Annual Auto Survey in which 73% said that they were either completely or...

  Mom used to say, rather emphatically, “Don’t watch so much TV, you’ll ruin your eyes!”  That was back in the day of 3 channels when I would watch a...

  When I was a kid, my Dad and I would watch Robert Blake as the gritty undercover TV cop, Baretta.  I got a kick out of his cockatoo, Fred,...

  When my youngest was 7 she said, “I can’t remember – is it the boy or the girl peacocks that have the bright feathers.” “It’s the boys.  In the...

  Add up the number of hours you’ve spent waiting for doctors, dentists, a restaurant table, haircuts and auto service, etc.  That’s a lot of time with nothing to do. ...